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Frequently Asked Questions

We provide a customer-tailored service. We want to answer your questions and doubts and satisfy you according to your needs, therefore no, it is not possible to book instantly.

As a payment method we mainly accept bank transfers to the coordinates that will be communicated to you

The booking process is very short, generally within 24 hours we are able to find the best solution and confirm the booking.

To cancel a booking you must send an email to our assistance indicating your name and booking number.
The cancellation will take place in accordance with the conditions signed by you.

We prefer contact via email, however the channels where you can contact us are:

e-mail: info@onlyvillasholidays
Instagram: only_villas_holidays
Whatsapp: +39 3937012071

Among the many extra services, we can organize a transfer service from one place to another for your stay. Whether you want to be waited on at the airport, or you want to go for a wine tasting, we can provide you with valid transport solutions.

We offer many solutions. Among our extra services you can find:
– Cooking courses;
– Private chef;
– Truffle hunting;
– Food and wine tours;
– Mountain bikes;
– Massages;
– Private transfers.

The cost of the service depends on the number of people and other factors. We therefore invite you to request information via email.

Upon completion of the booking you will be sent a voucher which you must present to access the house. Inside the voucher will be included all the information you need to reach the destination and further information regarding the details of your booking

No, you do not need to pay the full amount. However, this depends on the time remaining until your arrival. If your arrival is imminent, the full amount must be paid.
The payment conditions will be communicated to you in a document via email.

For any other questions, do not hesitate to contact our customer service available 24 hours a day, seven days a week at the following email address: Let your holiday be unforgettable!